About Promtek

Our History

Promtek is a vibrant, family-run business established in Brindley Ford, Staffordshire in 1972. Promtek was established by Peter Williams with engineering at its heart and based upon the desire to provide expertise in designing and integrating process control and automation systems for a variety of bulk material handling industries.

Promtek in the industry

What We Do

Fast forward to the present and although Peter is now semi-retired he still remains active in the business with his sons Charles and Simon and Daniel taking over the daily reins.

Promtek has grown to specialise in Process Control and Automation, Recipe and Formulation Management Tools, Weighing and Calibration and Turn-Key System Integration.

At Promtek we apply our in-depth skills, experience and expertise to developing unique and effective solutions for our clients, using off-the-shelf hardware and utilising the software engineering know-how of our in-house engineering team. Our service and support team offer 24 hours of cover, 7 days a week to assist with breakdowns and critical spares and carry out routine service visits to inspect and maintain process weighing equipment and platform scales and certify them using Trading Standards approved weights.

Our solutions suit any kind of weighing, blending or batch manufacturing operation, of any size or complexity. Production reporting and analysis are our forte, and we can feed data into any business or MRP system with an import facility.

In 2021 we were thrilled to announce an exciting partnership with PEMAC whose asset and maintenance management solutions slot seamlessly into our own process automation technology.

Our Mission and Vision

To be the go-to provider of management solutions for the development, integration and support of process controls

Our vision for Promtek guides every aspect of our business. It details what we need to do to succeed in our continuing growth and development in order to service our continually growing and developing clients’ needs.

Promtek will continue to provide a portfolio of solutions and services to satisfy our global and domestic clients’' evolving requirements.

Measures of our success will be

Our continual growth

Client satisfaction

Recognition as a local employer of choice

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A few words from some of our beloved customers

"Promtek are a valued partner and possess a very capable System Integration team. Promtek have been able to support us in a wide range of projects, from obsolescence to large scale plant automation and always deliver in terms of quality."

Simpsons Malt

"We have been a long standing Promtek customer and have recently completed a large expansion programme which included upgrading the Promtek system. The new HD Graphics package along with the MES system has transformed to process control of the mill. The staff at Promtek are great to deal with from the customer service team through to the software developers they really are customer focused and make a point of getting to know our business."

Wes Larner
Duffields, Yeovil

"Promtek are very versatile both site mechanical and control system wise. We've seen an increase in daily tonnage from an average of 700t per day to 850t per day, with a record day of 944 tonnes. Promtek stands out because of the overall quality of their graphical display and the amount of information accessible on batch data reports. We have a very good working relationship with Promtek and their staff are friendly and efficient. Any problems are quickly sorted."

Ray Jones & Jamie Davies
Wynnstay, Powys

Contact Promtek

If your enquiry is urgent or requires technical support, please have your support contract number to hand.

Fisher Street
Stoke-on-Trent, Staffordshire

01782 375600

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